Privacy Policy

Last updated: 10 July 2026

This Privacy Policy explains how Greenbloockstudio Pty Ltd ("Greenbloockstudio", "we", "us" or "our") collects, uses, stores, discloses and protects personal information when you visit greenbloockstudio.com, contact us, request information, or interact with our casino hotel services in Australia.

1. Data controller and contact

The data controller is Greenbloockstudio Pty Ltd, located at 82 Collins Street, Melbourne VIC 3000, Australia. Privacy enquiries may be sent to info@greenbloockstudio.com.

2. Information we collect

We may collect identifiers and contact details such as your name, email address, telephone number, postal address, enquiry details, reservation preferences, communication history and any information you voluntarily provide. We may also collect technical information including IP address, browser type, device information, operating system, referring pages, pages viewed, timestamps, cookie identifiers and approximate location derived from network information.

3. How information is collected

Information may be collected directly through forms and correspondence, automatically through essential site technologies, and from service providers that support hosting, security, analytics or communications. We do not intentionally collect special-category information through this website.

4. Purposes and legal bases

We process information to answer enquiries, provide requested services, administer reservations, maintain website security, prevent misuse, comply with legal obligations, improve site performance and, where permitted, send relevant communications. Under the GDPR, legal bases may include consent, performance of a contract or pre-contractual steps, compliance with legal obligations, and legitimate interests such as service improvement, fraud prevention and network security.

5. Casino hotel and responsible gaming data

Where required by Australian law or venue policy, identity, age and eligibility checks may occur separately from this website. Greenbloockstudio supports responsible gaming and does not use website contact forms to accept wagers or process gaming transactions.

6. Cookies and similar technologies

We use essential technologies required for navigation, security and form operation. Optional analytics or preference technologies will be used only where legally permitted and, where required, after consent. Further information is provided in our Cookie Policy.

7. Disclosure of information

We may disclose information to vetted hosting, IT, security, communications and professional service providers acting under contractual confidentiality and data-protection obligations. We may also disclose information where required by law, court order, regulatory request, or to protect rights, safety and security. We do not sell personal information.

8. International transfers

Some service providers may process data outside Australia or the European Economic Area. Where the GDPR applies, we use recognised safeguards such as adequacy decisions, standard contractual clauses and supplementary security measures.

9. Retention

We retain personal information only for as long as necessary for the stated purpose, legal compliance, dispute resolution, security and record-keeping. Enquiry records are periodically reviewed and securely deleted or anonymised when no longer required.

10. Security

We apply proportionate administrative, technical and organisational safeguards, including access controls, secure hosting practices, software maintenance and data minimisation. No internet transmission is completely risk-free, and users should avoid sending unnecessary sensitive information through general contact forms.

11. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability, objection to processing, or withdrawal of consent. You may also lodge a complaint with the Office of the Australian Information Commissioner or, where the GDPR applies, your local supervisory authority. Rights may be subject to lawful limitations and identity verification.

12. Children and age restrictions

This website is not directed to children. Casino gaming content is intended for adults aged 18 and over. We do not knowingly collect personal information from children through this website.

13. Third-party links

External websites operate under their own privacy practices. We are not responsible for third-party content, security or privacy policies.

14. Changes to this policy

We may update this policy when legal, technical or operational requirements change. The revised version will be posted on this page with a new update date.

Australian privacy framework

Greenbloockstudio Pty Ltd handles personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and, where applicable, the Notifiable Data Breaches scheme. We take reasonable steps to ensure that personal information is collected lawfully and fairly, used only for disclosed or reasonably expected purposes, kept accurate and protected against misuse, interference, loss and unauthorised access, modification or disclosure.

Cross-border disclosures

Some service providers may process information outside Australia. Before a cross-border disclosure, we assess the provider, contractual safeguards, security controls and the destination jurisdiction. We remain accountable where required by Australian Privacy Principle 8 and disclose likely overseas locations when reasonably practicable.

Data breaches

We maintain procedures to identify, contain, investigate and remediate suspected data breaches. Where an eligible data breach is likely to result in serious harm and remedial action cannot prevent that harm, we will notify affected individuals and the Office of the Australian Information Commissioner as required by law.

Access, correction and complaints

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. We may need to verify your identity and may refuse a request only where permitted by law, in which case we will provide reasons and available complaint mechanisms. Privacy complaints should first be sent to info@greenbloockstudio.com. We aim to acknowledge complaints promptly and provide a substantive response within 30 days. If you are dissatisfied, you may contact the Office of the Australian Information Commissioner.

Retention and destruction

We retain personal information only for as long as necessary for the purposes described in this policy, to meet legal, accounting, fraud-prevention and dispute-resolution requirements, or to establish and defend legal claims. When information is no longer required, we securely delete, destroy or de-identify it, subject to backup and archival cycles.